Story-driven learning: Equipping a team with inclusive language

My role as Instructional Designer was to solve a specific challenge for a client: how to make the often-intimidating terms and concepts of gender equality relevant to their diverse staff and consultants.

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The key decision was to move beyond the usual passive eLearning format. Instead, we developed an instructional strategy that wove in mini-stories and interactive, scenario-based questions, putting participants in the driver's seat. For example, the learner was presented with a situation and then asked to distinguish between terms like sexual orientation, gender identity, and gender expression to accurately describe it.

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This narrative-driven approach immediately piqued the interest of the staff. By turning complex ideas into compelling, relatable stories, the training resonated deeply. The response was overwhelmingly positive, with learners reporting a newfound confidence and a deeper understanding of gender terminology. The course successfully equipped participants with the clarity and confidence needed to communicate with gender-inclusive language.